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Store Policy
Shipping
Orders are processed within 1–5 business days. Shipping times are estimates and may vary due to carrier delays. Customers are responsible for entering the correct shipping address. If a package is returned due to an incorrect address, the customer will be responsible for reshipping fees.
Returns & Exchanges
Jewelry
All jewelry sales are final. No returns, exchanges, or refunds.
Clothing
Clothing may be returned within 5 days of delivery for store credit only.
To be eligible, items must be:
- Unworn
- Unwashed
- In original condition
- With tags attached
Customers are responsible for the cost of return shipping.
Sale items, clearance items, bodysuits, intimates, and items returned outside the allowed timeframe are not eligible.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at solysedapr@gmail.com within 48 hours of delivery with your order number and photos of the item.
Contact
Sol & Seda Boutique
Email: solysedapr@gmail.com
Policy acknowledgment: By placing an order, the customer acknowledges that they have read, understood, and agreed to this Store Policy, including all shipping, return, exchange, and store credit terms.